Customers, Teams and Stakeholders

General

• Web based access with personal user
• No need for a JIRA user for every single customer / stakeholder
• Multi-language (currently English and German)
• NEW Send and receive instant messages directly in dynaBOARD

Dashboard

• Overview projects key figures (e.g. progress, next version, status distribution, etc.)
• Customizable by user (project selection, order)
• Sprint overview with issues contained in sprint
• Epic overview with issues contained in epic
• NEW Next release version overview with issues contained in version

Issues

• Search and filter issues by projects
• View issue detail views
• View top-down views of full issue hierarchy (i.e. Epic => Story => Subtasks)
• Create issues (contains name of original submitter)
• NEW Filters are remembered during session

Comments

• View comments in both dynaBOARD and JIRA
• Add comments through dynaBOARD
• Every comment contains name of original submitter

Workflow

• View list of issues in an approvable status
• Approve issues and leave an optional comment
• Disapprove issues with a mandatory comment
• NEW Sprint boards view for agile development

Reports

• Create reports by type (projects overview, open issues and approvable issues)
• Configurable by project
• Daily, weekly or monthly schedule

Integrations

• JIRA webhooks: users can watch issues to get automatically mailed about comment replies (auto-watch if comment posted in dynaBOARD)
• HipChat: initiate chat with support, auto-create personal rooms and notify staff about chat request
• HipChat: send notifications to specific room if certain events occur within dynaBOARD (e.g. user login, issue created, comment created, etc.)
• NEW Confluence: share documents from your wiki with your customers, based on customer rights and page access rights.

Administration

General

• Only needs a single JIRA user for API access or
• Use our Atlassian Cloud addon
• Customize portal name and logo
• Custom language files (update-safe!)

Dashboard

• Summary of active/inactive customers, users and projects
• Activity stream of all your users
• Diagram of customer logins over the past few days

Projects

• Add projects from your JIRA instance to provide information to customers /stakeholders
• Define Scrum or Kanban board types
• Sync project properties automatically (epic fields, etc.)
• Configure definition of "issue solved" (by resolution or by status)
• Activate/deactivate issue approval
  • Configure status for approvable issues
  • Configure status for approved issues
  • Configure status for disapproved issues

Customers

• Add customer as organisational unit with name and your customer number
• View customer details, including activity stream of customer users
• Set access rights for customers to projects
• Configure basic rights set for customer users:

  • Issues

    • Show persons

    • Show versions

    • Show priorities

    • Show comments

    • Show due date

    • Show create date

    • Show updated date

    • Create issue

  • Comments
    

    • View comments

    • Add comments

  • Workflows
    • Approve/disapprove issues
    • NEW View Sprint Boards
  • Reports
    • Manage reports

Users

• Create partner (=admin) and customer users
• Customize rights (see "customers" above) per user
• View user details, including activity stream of user 

Reports

• Overview of your customer reports (schedule, type, etc.)